PRIVACY POLICY

Last Updated: April 20, 2026

[Supersedes all previous Privacy Policies or Notices]

Dentium USA, a California corporation  (“we” or “Dentium USA”) provides you with this Privacy Policy to inform you how Dentium USA collects, uses, protects, discloses, transfers, and stores your information, and to otherwise disclose the privacy practices employed in connection with your use of our website including our online store at www.dentiumusa.com (“Services”).  Unless otherwise stated herein, this Privacy Policy applies solely to information that is collected and used by or through our website.

Please read this Privacy Policy carefully.  By accessing our website or using any of our products or Services, you acknowledge that you have read and agreed to the provisions of this Privacy Policy, and consent to the collection and use of your personal information and other information as described herein.

COLLECTION, USE, AND SHARING OF INFORMATION 

Types of Information Collected

Upon logging in on our website and during your use of our website, Dentium USA may collect, use, process, and store certain personal, diagnostic, usage, and other related content or data from the devices which you use to access our website.  Dentium USA does not collect any personal information unless you choose to voluntarily provide it to us. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. If you are requested to disclose any personal information which you do not wish to provide, please do not share it; however, please note that in doing so, you may be limiting your ability to use certain features of our Services. We may collect personal information from the following sources: 

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;  

• Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;  

• From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;  

• From our partners or other third parties.  

When you login on our website or contact us via email or telephone, we may collect certain personal information including but not limited to the following:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.  

• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.  

• Account information including your username, password, security questions, preferences and settings.  

• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.  

• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.  

• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.  

• Usage information including information regarding your interaction with our website, including how and when you interact with or navigate our website.  

Use of Information 

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes: 

• Providing the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.  

• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.  

• Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.  

• Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.  

• Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.  

Sharing of Information 

Dentium USA may at times disclose certain information to our affiliates, subsidiaries, technical service providers, carriers and other suppliers to assist in the provision of our Services, including, but not limited to, the administering and maintaining of the Services, and all features, functions, and operations thereof.  Notwithstanding the foregoing, we will not disclose your information with any third parties, other than as is necessary to fulfill your requests, if any.  However, please note that Dentium USA reserves the right to disclose information where legally required to so by applicable laws or regulations.  In addition, in the event Dentium USA sells all or any part of its business or sells or transfers all or any material part of its assets or business or is otherwise involved in a merger, Dentium USA may transfer your information to the party or entity or parties or entities involved in such transaction provided in such case that the party or entity or parties or entities shall use the information as provided herein.

ACCESS TO AND CONTROL OVER YOUR INFORMATION 

Keeping your information accurate and up to date is very important to Dentium USA, and we therefore encourage you to contact us in the event any of the information you previously provided to us has changed or otherwise needs to be updated. If you would like to confirm the existing information Dentium USA has in its database, change, correct, or otherwise delete any saved information, or express any concern over the usage or handling of your information, please do not hesitate to contact us.

Opt-Out

If you do not wish to be contacted by Dentium USA with respect to Dentium USA’s use of your information, you may opt out of any such future contact from Dentium at any time by contacting us via the telephone number or email address shown below. 

Managing Communication Preferences 

We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.  

Your Rights

SECURITY

Online Security

Dentium USA maintains reasonable safeguards to protect our systems and the information we collect against any unauthorized access, destruction, disclosure, use, or alteration.  When information is submitted on our website, Dentium USA takes care to protect it both online and offline. Sensitive information that is transmitted online, such as credit card information or your billing address, is encrypted and transmitted to us in a secure manner, which can easily be verified by identifying an icon that looks like a closed padlock at the bottom of your internet web browser, or by verifying that the web page address is prefixed by “https” rather than “http.”  In addition to using encryption to protect sensitive information transmitted online, Dentium USA takes measures to protect your information offline as well.  Only employees with a need to know basis are granted access to any personally identifiable information, such as those who need the information to perform their job duties (e.g. billing or customer service).  The computers and servers on which personally identifiable information are stored are kept in a secure environment.

Notwithstanding the above, Dentium USA recognizes that the internet does not provide foolproof guarantees regarding the transfer of information, and Dentium USA does not warrant the absolute security of information transmitted to or from Dentium USA over the internet.

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Security Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

CHANGES TO THIS PRIVACY POLICY 

Dentium USA reserves the right, at its sole discretion, to change, modify, add, or remove any portions of this Privacy Policy at any time and for any reason.  Should any changes to this Privacy Policy occur, they will be posted on our website and shall take effect immediately upon posting.  Accordingly, Dentium USA recommends and encourages you to revisit this Privacy Policy from time to time to ensure that you are aware of our current privacy practices.  By continuing to use our website, Services, and products, you are signifying your acknowledgment and acceptance of the change in terms.

CUSTOMER SERVICE

Should you have any questions or concerns about Dentium USA’s Privacy Policy, if you feel that we are not abiding by this Privacy Policy, or if you would otherwise like to contact customer service for support, please direct your inquiries to:

Telephone Number:  (877) 304-6752 (Ext. 1)

Email Address:  cs@dentiumusa.com